Troubleshooting Tips
Rates not showing or trouble with fulfilling? Start here.
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Shipping rates are too expensive, or not charging enough?
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Why aren't my rates showing? Customers are getting an error at the checkout!
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Why are the tracking numbers wrong in Shopify?
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How can I tell my orders have been fulfilled correctly in Shopify?
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How can I turn on backup rates?
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Error printing labels: Business name is too long
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Why can't I pay for my labels through Addition?