FAQ

Concise answers to help you get the best out of Addition.

• Can I search or filter orders by tags?

• What happens if Australia Post changes their rates/pricing? Do I need to do anything?

• Do I need to setup product weights and dimensions?

• Some of my items don't ship with Australia Post, can I disable the app for those items?

• I'm changing my store's theme? What do I need to do with Addition?

• Can I offer a free pickup or warehouse collection option?

• How do I setup international rates?

• Why is the app greyed out / not available while creating rates?

• Does your app reflect the 'If It Packs, It Posts' flat rate policy?

• Does your app work on platforms outside of Shopify?

• I'm not sure if my shipment was lodged

• What is Carrier Shipping?