Getting started

Pre-install questions

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• Why use Addition for Australia Post + Shopify integration?

• Which plan is required to use the app?

• Can I use this app for shipping labels, tracking numbers and order fulfillment?

• Does this app integrate with MyPost Business / eParcel / StarTrack accounts?

• How are shipping rates calculated?

• How much does the app cost?

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Installing the app

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• Install Addition to your store

• Install the carrier shipping service to your store

• You've installed Addition, what now?

FAQ

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• I've installed the app but nothing happened / it's not working

• My rates aren't calculating accurately

• Some of my items don't ship with Australia Post, can I disable the app for those items?

• Can I offer a free pickup or warehouse collection option?

• How do I setup international rates?

• Why is the app greyed out / not available while creating rates?

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