Update your MyPost Business payment details
You'll need to update the payment details associated with your MyPost Business account anytime you change, replace or cancel the credit/debit card you use to pay for your shipments. Follow this guide to learn how.
How to update your MyPost Business payment details
- Visit the payment methods page of your MyPost Business account.
- Make sure to sign in as the 'Account holder'.
- Click Payment methods on the left
If you can't see 'Payment methods' as an option in the navigation bar you have signed in as a 'Team member' and don't have access to payment details attached to the account. You'll need to sign in as the 'Account holder'.
In the image below, the nav bar on the left is correct.
- On the Payment methods page, edit and save your updated card details.
If you still can't access the Payment methods page even when signed in as the account holder, you'll need to contact Australia Post for support.
Either call 13 13 18 or visit their Help & Support page.