Edit the ‘No rates for cart or destination’ notice at checkout

Learn how to edit the notice displayed to your Shopify customers when there are no shipping rates available to them.

If a customer tries to place an order for an item which doesn’t have any rates attached to it, they will see this default error message: “There are no shipping methods available for your cart or address”. If you’d like, you can change the wording of this message, and others.

We'll show you how in the guide below.

How to edit the ‘No rates for cart or destination’ notice at checkout in Shopify

  1. Go to your Shopify dashboard. For example: storename.myshopify.com

  2. Navigate to Online Store on the left.

  3. In the ‘Live theme’ section click Actions and choose Edit languages.


    Here you will find the default phrases and notices used throughout your site, and you’re able to change many of them.

  4. Search for ‘no rates’.

  5. From the search results choose No rates for cart or destination notice.

  6. Click in the text field and edit the wording as you like.

  7. Once you’ve made the change, make sure to click ‘Save’.

Now your customers will see the new notice on checkout.