Enable free shipping in Shopify

There are multiple ways to provide free shipping to your customers. If you're looking to make certain items ship free, regardless of conditions of weight or order price, follow our guide below.

If you're looking to provide conditional free shipping (shipping based on an item's weight or the total value of your customer's basket) follow the following guide: Offer free shipping based on item weight or order value.

In this short tutorial, we'll show you how you can offer free shipping on particular items in your Shopify store, whether you are using Addition or not.

How to apply unconditional free shipping to particular items

  1. Go to your Shopify Dashboard. For example: storename.myshopify.com

  2. Click 'Settings', then 'Shipping and delivery'.

  3. You will see a 'General profile'. This is the default catchall for all products.

  4. Create another shipping profile only for products that require free shipping. Click 'Create new profil'e.

  5. Give your new shipping profile a name (e.g. 'Free Shipping'), and link the products you would like to offer free shipping on.

  6. Add the shipping zones that you would like to offer free shipping for. Click 'Create shipping zone'.

  7. Name your zones and pick the countries to be included in these zones.

  8. Then click 'Add rate'.

  9. Since you are offering free shipping, you do not need to connect Australia Post Shipping to calculate rates, so leave the rate set to 'Set up your own rates'.

  10. Enter a price of zero, then click Done.

  11. Make sure to save your changes, click the Save button at the top right.

You will now have free shipping enabled. Make sure all items you'd like to offer free shipping on are linked to this profile. Don't forget to set up shipping zones with free rates for any other countries you'd like to offer free shipping to.