3. Product Dimensions

It's important to set up products with dimensions in Addition.  This information is then available for our app to calculate the most appropriate packaging for a shopping basket and offer the customer an accurate shipping rate.

The more detailed you are with the dimensions you record, the more accurate your shipping quotes will be, especially if you have a wide range of product & packaging sizes.

You can add or edit individual product dimensions or in a bulk lot.

How to add or edit individual product dimensions

  1. From your Addition dashboard, click Products.

  2. Here, you'll see all of your products listed

  3. Simply click in the dimensions fields to add each product's measurements. Make sure to click out of the field when you are done and it will auto-save. 

    Enter the dimensions of the product once it is ready for shipping, e.g. for a t-shirt you would enter the measurements when the t-shirt is folded, not dimensions of the shirt when laid out flat.dimensions_1.png

  4. Alternatively, you can click Edit on the right hand side of a product, change the details on the Edit page, and click Save.



How to bulk edit product dimensions (Option 1)

It's also possible to edit multiple product dimensions at one time, but this is only useful if you have multiple products of the same size, for example if you had a product in multiple colour-ways.

  1. On the products page, select the products you wish to edit and click Edit variants.

  2. On the Edit variants screen, fill in the detail and click Save

  3. Now the products you edited will all be populated with the same dimensions.

How to bulk export and/or bulk import product dimensions (Option 2)

Another way to bulk update your product dimensions is to export your product dimensions into an excel spreadsheet, edit the LxWxH (in cm, save and import the dimensions to the app.

  1. On the products page, at the top right hand side of the screen, click Export dimensions Screenshot_2022-11-29_at_10.20.32_am.png
  2. The file will download into an editable Excel spreadsheet
  3. You can update the product dimensions within the Excel spreadsheet, save and then use the "Import dimensions" button to update your products

Is your product made up of multiple parts? e.g. a drum kit set, purchased as one item but is shipped in multiple boxes? Read about Product Components to learn how you can account for multi-part products with various dimensions.