Fulfilment error: I'm not sure if my shipment was lodged?

If you can't move past the 'Create Lodgement' screen while working on a MyPost Business fulfillment, it's likely you have a credit card error. This could be caused by insufficient funds, or an out of date credit card linked to your MyPost Business account.

If you can't move past this screen, there might be an issue with your credit card.

First check your account has sufficient funds, then check if there is some other reason the card payment might have failed.

If you need to update the card attached to your MyPost Business account, see how in our guide: Update your MyPost Business payment details