Australia Post Shipping by Addition
Need some help using the Australia Post Shipping app? You’re in the right place. Search the guide for detailed help articles and of course, you can contact us for further help.
General Guides & FAQ's
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Pre-install questions
What you need to know before installing Addition
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FAQ
Concise answers to help you get the best out of Addition.
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Troubleshooting Tips
Rates not showing or trouble with fulfilling? Start here.
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Shopify tips & tricks
General how to tips for Shopify
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WA Emergency Service Levy
The WA Emergency Service fee was a temporary measure from AusPost and applied to all articles lodged for interstate delivery into, or from, Western Australia from 28 November 2022 to 30 January 2023.
Getting started: Display Shipping Rates
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Managing Australia Post Business Accounts
Connect and update your MyPost Business & eParcel accounts
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Step 1: Shopify Settings
Start here and connect Addition to your Shopify store
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Step 2: Addition Configuration
Set Addition up to show shipping rates, to use for fulfillment, or both!
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Product set up
Define the individual pieces of a complex product
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Shipping Rates
Further information & configuration of your shipping rates, how to enable free shipping, discount a rate or add a handling fee
Getting started: Order fulfillment
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Step 1: Connect your account(s)
Start here and connect Addition with Shopify and AusPost accounts
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Step 2: Packaging
Manage your packaging options for accurate rates & fulfillment
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Fulfilment with MyPost Business
Use Addition to fulfill your orders with a MyPost Business account
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Fulfilment with eParcel
Use Addition to fulfill your orders with an eParcel account
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Shipping labels
Learn how to print shipping labels so your orders can be shipped directly
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Locations
Manage your shipping locations for accurate fulfillment