Importer Reference numbers not supported

Some international shipments require the receiver’s tax or ID number (Importer Reference Number). Unlike AusPost portals, Addition does not currently provide a field to capture this number.


Why this matters

Without the Importer Reference Number, some shipments may be delayed during customs processing.


The solution

If you’re using Addition for international shipments, you can add the importer’s reference number into:

  • The Delivery Instructions field, or
  • The Customer Reference field

If you require a dedicated field for Importer Reference numbers, you will need to lodge international shipments directly through the AusPost portal, e.g. MyPost Business or ParcelSend portals

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