How does Addition select which package to quote?
Addition selects the best packaging based on product weight, product dimensions, and available packaging options.
1️⃣ Weight Calculation from Shopify
- At checkout, Shopify sends Addition the total weight of all products in the cart.
- Addition ensures the quote follows Australia Post weight limits (e.g., MyPost Business: 22kg per package, Flat Rate packaging: 5kg max).
2️⃣ Checking Product Dimensions in Addition
- Addition uses product dimensions (length, width, height) entered in the Addition app.
- This helps determine the total volume of the order to select the correct packaging.
3️⃣ Selecting the Right Packaging
- If multiple packaging options exist, Addition compares the total order volume to available packages.
- It decides whether to use single or multiple packages, including different sizes of satchels or boxes.
4️⃣ Calculating Package Quantity
- For large orders, Addition determines how many packages are needed.
- Example: If an order has 100 items, the app calculates whether one, two, or more packages are required.
To ensure accurate rates, make sure:
✅ Product dimensions are correctly entered in Addition.
✅ All packaging options are set up properly in Addition.
✅ Product weights are accurately recorded in Shopify.