Basic Plan - Getting Started

In order for the app to calculate shipping rates at your checkout:

1. Connect Your Rates: You need to connect either Retail, MyPost Business or StarTrack rates.
2. Set Up Packages: Create and set up your packages within Addition.
3. Assign Product Weights in Shopify: Ensure weights are assigned to your products in Shopify.
4. Add Product Dimensions in Addition: Especially important if you have multiple packages, product dimensions help the app determine what package to use to quote shipping rates.

Setup Guide

Upon first install on the Homepage, you have the option to 'Set up Shipping Rates with Addition'. Click on 'Get Started', and you will be taken through the process step by step. Going through the guide is the easiest way to get started! Revisit the Setup Guide at any time you need to reconfigure rates.

Manual Setup

1. Go to the Addition dashboard and click 'Rates'. If prompted, select 'Install Carrier'.
2. Click 'Setup' next to the account type(s) you want to connect to your checkout (Retail, MyPost, or StarTrack).
3. Select 'Use Account'.
   • Note: If your MyPost or StarTrack account is not yet linked, click 'Link Account' and enter your Partner Token or API Key and Password.
4. Click 'Add rate'.
5. Browse and select the rates you want to offer (e.g., Express Post, Parcel Post) and choose any additional options like signature on delivery or transit/Extra cover (insurance).
6. Click the green 'Add rates' button to save.

Using Australia Post flat rate satchels or boxes?  If you want to display Australia Post flat rates, i.e. you use packages from the "If it packs, it posts" range - ensure to select rates with (size, e.g. Small, Medium) plus satchel or box in the name, e.g. Parcel Post Flat Rate Satchel (Small)

In this screenshot example; Domestic customers will be able to choose from Express Post, Parcel Post and Parcel Post with Signature.  International customers will be able to select either Economy Air, Express or Standard post.