Pro Plans - Getting Started
Before we begin, there are a few key steps required for the app to calculate shipping rates:
- Connect your Retail, MyPost Business, eParcel, or StarTrack rates
- Create and set up your packaging options in Addition
- Ensure your products in Shopify have weights assigned
- Configure product dimensions, especially if you use multiple parcel sizes
Rate Setup Guide
Upon first installing the app, you’ll see the option to ‘Set up Shipping Rates with Addition’ on the homepage. Click ‘Get Started,’ and you'll be guided step by step through the process. This walkthrough is the easiest way to get your rates configured quickly and correctly.
You can revisit the Setup Guide at any point by selecting Setup Guide in the top left of your screen.
Manual Setup Guide
- From the Addition dashboard click 'Rates'
- If prompted to, click 'Install Carrier' here
- If prompted to, click 'Install Carrier' here
- Click 'Setup' next to the account type(s) you want to connect to your checkout (Retail, MyPost, eParcel or StarTrack)
- Select 'Use Account'
- Note if you have not yet linked your MyPost, eParcel or StarTrack account, click 'Link Account' to connect your Partner Token or API Key + Password
- Select 'Add rate'
- Scroll through and select rates e.g. Express Post, Parcel Post and if a signature option or transit/Extra cover (insurance) will be offered to customers at the checkout
- Click the green 'Add rates' button to save
Tip: For Retail and MyPost Business, the Domestic services are at the top, scroll right down to select International services.
Tip: If you want to display Australia Post flat rates, i.e. you use packages from the "If it packs, it posts" range - ensure to select rates with either satchel or box in the name.
Nicely done! Below is an example of what the Rates page will look after you've selected the rates. This screen summarises what your customers will see at checkout depending on their location:
In this screenshot example; Domestic customers will be able to choose from Express Post, Parcel Post and Parcel Post with Signature. International customers will be able to select either Economy Air, Express or Standard post.